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The strength of unity for the dignified life of every person.

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This website was created with the financial support of the European Union within the framework of the EU4CSOs EmpowerUA project. Views and opinions expressed are those of the authors only and do not necessarily reflect those of the European Union.

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Home/Knowledge Base

Knowledge Base

Guides, tools, methodologies and webinar recordings — for member organizations and anyone working in social services.

Surveys & research

Social sector staffing: results of the Coalition of Social Service Providers' survey

Results of a survey of 20 Coalition member organisations: how social service providers find and train staff, key staffing problems, and the Roadmap recommendations.

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Surveys & research

Social service needs assessment in Kyiv Oblast communities: analytical report

Analytical report by the «Caritas-Kyiv» Charitable Foundation on how communities in Kyiv Oblast assess the need for social services. Prepared as part of the campaign «No quality services without knowing real needs». Available in Ukrainian.

PDFOpen
Webinars

The flip side of a grant application and AI hygiene

Companion materials from Oksana Zvarych's webinar: the three stages an application goes through after submission (technical screening, due diligence, expert evaluation), plus safe use of AI in grant writing. Includes a checklist and self-check quiz.

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Guides

Learning material «The other side of a grant application and AI hygiene»

A summary of Oksana Zvarych's webinar: the three stages an application goes through after «Submit», how to prepare for due diligence, how to earn extra points in expert evaluation, and how to use AI safely in grant work. With checklists and self-assessment questions.

Open
Guides

Case management: help that starts with a person's needs

What case management is and how it works in practice: real stories of supporting people in communities — care, medicine, documents, transport, and material support.

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Webinars

Training «Home care / Palliative patient care»

Recording of the online training for those who work with or face the care of people at home and in palliative conditions.

Recording · YouTubeWatch
Webinars

Webinar «The other side of a grant application and AI hygiene» with Oksana Zvarych

What happens to a grant application after you click «Submit»: how it is evaluated and first screened, what donors check during due diligence, and how to use AI in grant work.

Recording · YouTubeWatch
Webinars

Webinar «First steps to registration: how to become an official social-service provider»

How a civic organisation can register as a social-service provider: registration stages, documents, statute, service classifier, advantages of official status, and practical challenges.

Recording · YouTubeWatch
Webinars

A year together: video summary of the Coalition SSP first year

Video summary of the Coalition of Social Service Providers first year: over 60 organizations, strategic session, 5 advocacy priorities and plans through January 2027.

Recording · YouTubeWatch
Guides

Conflict and dialogue in the community: cooperation between local authorities and NGOs

A practical guide for local self-government bodies and non-governmental organisations. Based on the study «Dialogue and cooperation in communities: wartime challenges» (over 800 respondents from Kyiv oblast). Conflict structure, types of interaction, and principles for building effective dialogue. Available in Ukrainian.

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Surveys & research

Dialogue and cooperation in communities: survey analysis

Results of the survey «Dialogue and cooperation in communities: wartime challenges», conducted by the charitable organisation «100% Life. Kyiv Region» with the participation of the Coalition of Social Service Providers. An analysis of conflict, «authorities — community» interaction, and the role of CSOs in Kyiv oblast communities. Available in Ukrainian.

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Webinars

Вебінар «Дорожня карта змін: як провести оцінку оргрозвитку та скласти план дій» з Любов Кан

Webinar recording · 100% Life Network. Rivne

Recording · YouTubeWatch
Webinars

Вебінар «Адвокація — практичні інструменти впливу» з Олесею Балян

Webinar recording · 100% Life Network. Rivne

Recording · YouTubeWatch
Webinars

Вебінар «Не чат, а команда: як комунікаційнику ОГС працювати з ШІ професійно»

Webinar recording · 100% Life Network. Rivne

Recording · YouTubeWatch
Webinars

Вебінар «Архітектура влади: розуміння системи для ефективної адвокації» з Богданом Гончаруком

Webinar recording · 100% Life Network. Rivne

Recording · YouTubeWatch
Webinars

Вебінар «Як забезпечити інституційний розвиток ОГС через розробку внутрішніх політик та процедур»

Webinar recording · 100% Life Network. Rivne

Recording · YouTubeWatch
Webinars

«Майстерня грантрайтингу» з Оленою Гавриш

Webinar recording · 100% Life Network. Rivne

Recording · YouTubeWatch
Webinars

«Краудфандинг і співпраця з бізнесом» з Андрієм Крупʼяком

Webinar recording · 100% Life Network. Rivne

Recording · YouTubeWatch
Webinars

Фандрейзинг як стратегія з Русланом Крапличем | частина 1

Webinar recording · 100% Life Network. Rivne

Recording · YouTubeWatch
Webinars

Фандрейзинг як стратегія з Русланом Крапличем | частина 2

Webinar recording · 100% Life Network. Rivne

Recording · YouTubeWatch
Webinars

Фандрейзинг як стратегія з Русланом Крапличем | частина 3

Webinar recording · 100% Life Network. Rivne

Recording · YouTubeWatch